Refund policy

Wedjat Return & Refund Policy

At Wedjat, we would like you have satisfied purchasing experience. If you are experiencing any issues with your purchase, we are more than happy to assist you. Please review the details of our Return & Refund Policy below.

  • You have 30 calendar days to return an item from the date your item was shipped.
  • Please note you are responsible for shipping your items back, except for defective/damaged items or wrong items. We recommend using a trackable shipping method.
  • To be eligible for a return or exchange, your items must be in new, unused condition and must be in their original packaging. Any items that show signs of use or that have been mounted will not be accepted for returns or refunded.
  • To initiate your return, please send an email to info@wedjatoptics.com with your purchase order number or your receipt. Once we receive your email, we will provide you return instructions via email as well. Please follow the return instructions.
  • Once we receive your items, we will inspect your items and notify you asap the status of your refund or exchange. If you have elected to receive a refund and your return is approved, we will initiate a refund to your credit card or other original method of payment within 10 business days. If you have elected to exchange the item, your replacement items will be shipped to you according to our Shipping Policy, and we will notify you of the new shipment.